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POSITION DETAILS

POSITION SUMMARY:

Medical Assistant I is an entry-level clinical support position designed for individuals who have successfully completed a Medical Assistant training program and obtained the required certification. 

This position provides an opportunity for newly trained medical assistants to develop practical skills and gain experience in an ambulatory healthcare setting under the guidance of licensed healthcare professionals and experienced clinical staff.

The Medical Assistant I is responsible for providing basic clinical and administrative support services to healthcare providers to ensure the efficient delivery of patient care. Under the direction of licensed medical staff, this position assists with patient intake, obtaining and documenting vital signs, preparing examination rooms, assisting with patient procedures, scheduling appointments, maintaining medical records, and coordinating patient care activities while ensuring patient confidentiality and exceptional customer service.

As an integral member of the healthcare team, the Medical Assistant I support daily clinic operations and adheres to established clinical protocols, infection prevention standards, safety requirements, and organizational policies. This position is intended to foster professional growth and competency development while providing culturally responsive, patient-centered care and contributing to the organization's mission, quality initiatives, and commitment to excellent healthcare services.

The duties and responsibilities described in this job description are intended to provide a general overview of the position and are not intended to be an exhaustive list of all tasks, duties, or responsibilities. Management reserves the right to modify, assign, or reassign duties and responsibilities as necessary to meet organizational needs. Reasonable accommodation may be provided as necessary to perform the essential functions of this position. 

• Document Chief Complaint, Patient medical history, social history, family history, current medications, and other pertinent information 
• Take and document patient vital signs: Blood pressure, temperature, etc. 
• Prepare patients and exam rooms for medical tests and examinations 
• Create a positive and comfortable atmosphere for patients 
• Assist Providers during examination, treatment and procedures as requested 
• Perform minor procedures direct supervision of a provider 
• Collect specimens and label as required 
• Perform lab tests such as UA/UPT, EKG, HGB, etc. as requested and allowable 
• Administer topical, oral, intramuscular medications/vaccines as ordered and qualified 
• Stock exam rooms daily 
• Stock and monitor medical supplies, medications, and vaccines 
• Inform manager of all shortages of supplies or any malfunctioning equipment 
• Clean and sanitize all rooms such as exams, treatment, vital, and waiting rooms. 
• Clean and sterilize medical instruments in accordance with policies and procedures 
• Accurately document vaccine and medical supply usage 
• Record Vaccine refrigerator/s and freezer/s temperature twice daily 
• Import Labs into patient files 
• Assist with communication between provider, patient, other personnel and third-party providers 
• Complete lab slips and other required forms when necessary 
• Traveling to other medical clinics to provide coverage 
• Adhere to HIPAA, OSHA, other governing authority regulations, and Internal Policies and Procedures 
• Assure all work/laboratory/exam areas are compliant in all standards such as OSHA, medical board, organizational policies and procedures 
• Ability to adhere to all health center policies and procedures, including but not limited to employment practices, workplace safety requirements, infection prevention protocols, patient care standards, and regulatory compliance requirements.
• Commitment to maintaining required certifications, licenses, competencies, mandatory training, and continuing education requirements.
• Ability to comply with federal, state, and local regulations governing healthcare services, patient privacy, workplace safety, and employment practices.
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by Office Manager and/or Provider

Required Certifications, Training/Education and Experience

• High school diploma or equivalent
• Medical Assistant certification or equivalent
• 1 year of medical/clinical experience preferred

Required Skills and Competencies

• Knowledge of medical terminology, infection control procedures, patient confidentiality requirements, and basic clinical practices.
• Ability to maintain confidentiality and comply with all HIPAA and privacy regulations.
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Ability to learn and effectively utilize Electronic Health Record (EHR) systems and other healthcare technology platforms, including but not limited to IMS, EPIC, and Dentrix.
• Ability to manage multiple tasks and competing priorities in a high-volume healthcare environment.
• Ability to prioritize workload and perform a variety of responsibilities in a fast-paced clinical setting.
• Ability to exercise initiative, sound judgment, and problem-solving skills while functioning with an appropriate level of independence.
• Ability to maintain regular attendance and punctuality in accordance with organizational standards.
• Ability to establish and maintain effective working relationships with patients, staff, providers, and community partners.

Physical Requirements

• Ability to sit, stand, walk, and use standard office equipment for extended periods. 
• Ability to occasionally lift and carry up to 20 pounds.
• May require occasional travel between work locations or attendance at training sessions.
  

This position primarily works in a healthcare setting that may include medical, dental, behavioral health, and administrative environments. Employees may be exposed to communicable diseases, bloodborne pathogens, bodily fluids, medical equipment, cleaning agents, and other conditions commonly associated with healthcare operations. Employees are expected to follow all infection prevention and control procedures, safety protocols, and use required personal protective equipment (PPE).

Employment with the organization is at will and may be terminated by either the employee or the organization at any time, with or without cause or advance notice, subject to applicable federal, state, and local laws. Nothing contained in this job description shall be construed as creating an employment contract, expressed or implied.

The organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are made without regard to race, color, national origin, ancestry, age, disability, sex, gender identity, gender expression, sexual orientation, religion, marital status, veteran status, genetic information, or any other protected status under applicable law.

I acknowledge that I have received, reviewed, and understood the duties, responsibilities, and expectations associated with my position. I understand that it is my responsibility to perform the essential functions of this role to the best of my abilities and in accordance with organizational policies, procedures, and performance standards.

By signing below, I accept the responsibilities assigned to this position and agree to carry out my duties in a professional, ethical, and timely manner. I understand that these duties and responsibilities may be modified, added to, or changed based on operational needs and that I may be expected to perform other related duties as assigned.

I further acknowledge that acceptance of these responsibilities does not alter the at-will nature of employment (if applicable) and that I am responsible for seeking clarification from my supervisor should I have questions regarding my job duties or expectations.

Employee Name: _________________________________________

Employee Signature: ______________________________________

Date: _____________________________________