Programs
HALO’s Guide to Telehealth
Telehealth has grown almost sevenfold since COVID-19 began to spread. While virtual doctor visits and remote monitoring devices could make medical care more convenient and accessible for any patient, seniors may have the most to gain.
See Your Provider Without Leaving Home
In March 2020, Medicare & Medicaid temporarily expanded coverage of telehealth services for most beneficiaries for office visits, preventive health screenings, and mental health services. At least some of these provisions may become permanent thanks to proposed legislation.
Find out how telehealth can help you to maintain your independence and take care of your mental and physical health. Study this quick guide for patients who want to see a doctor without leaving home.
And when you are ready for your convenient telehealth visit, give us a call at (916) 642-1867 and let your member services representative know that you would like a telehealth visit!
Tips for Using Telehealth
Enjoy More Convenience
How far do you have to drive to your doctor’s office? With a virtual visit, you can forget about traffic and parking, and entertain yourself at home instead of the waiting room. Call (916) 642-1867 for more information.
Treat Chronic Conditions
Almost 80% of seniors have at least one chronic condition. Telehealth is ideal for the ongoing care needed to manage the typical symptoms of diabetes, cancer, and other chronic issues. Call (916) 642-1867 for more information.
Access Specialists
Depending on where you live, you may be in for a long wait when you need a specialist. Online care is more efficient, so it may speed up the process for your referrals or in-house specialist at HALO facilities. Call (916) 642-1867 for more information.
Support Caregivers
Telehealth can also help family members and professionals who assist you with daily needs. Monitoring devices can free up their time by performing some routine tasks, and counseling can help reduce stress. Call (916) 642-1867 for more information.
Good to Know About Telehealth
If you’re a senior, telehealth can help you continue social distancing while receiving the medical care you need. Ask your doctor about which options are appropriate for you.
Be Proactive
Virtual visits can be as simple as using your smartphone. Just before your appointment, we will email you a link. Open the email on your phone and tap the link to connect with your doctor.
Book an Appointment
Call (916) 642-1867 and select the option to book an appointment. Let your member services representative know that you’d like a telehealth visit.
Provide Information
You will need to provide information like your insurance provider, what you want to be seen for, and any other important details.
Maintain Continuity
Continuity of care refers to your relationship with your health provider. Experts recommend you consider telehealth a supplement rather than a replacement for conventional visits.
Seek Urgent Care
Call 911 or go to your nearest emergency room when you need immediate attention, including any signs of a heart attack or stroke.
Report Unusual Symptoms
New and sudden symptoms are another reason to call your doctor. Early diagnosis helps you receive correct treatment and increases your chances for recovery.
Prevent Fraud
Telehealth can be safe and effective, but the usual rules for online safety apply. Guard your passwords and use secure internet connections.
Ready for a Telehealth Visit?
Call our Member Services Center and ask for a telehealth appointment.